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BROWSER SUPPORT POLICY

  1. Description

    This policy defines the web browsers which we support for our online systems and services.
  2. Browser Support Termination Policy

    When a browser falls below 2% user base coverage we will not continue to support it.  Statistics for browser support are based on information collected from Google Analytics on the login pages used by all our products.  The list of supported browsers is reviewed on a calendar-monthly basis.

    Older browsers which we still need to support (notably Internet Explorer) should employ graceful degradation to ensure the user is still able to carry out the functional requirements or acceptance criteria.

    Only the latest stable version of browsers which adopt a rapid release cycle will be supported. This is due to the nature of rapid-release, meaning browser support could change on a weekly basis.  When a new version of a browser is released, we will endeavour to ensure that our software is operable as soon as reasonably possible. From time to time, browser updates may reduce functionality of live sites.

    List of currently supported browsers:

    •    Chrome (latest stable)
    •    Edge (latest stable)
    •    Internet Explorer 11
    •    Safari (latest stable)
  3. Updates

    This policy is version 1 and was created on 27th July 2018.  Any amendments to this policy will be notified to customers with 30 days’ notice.

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